Cancel Policy

THE KONTIKI LODGES

The Kontiki Tropical Superior Rooms

To confirm your reservation, a deposit of at least 50% of the total amount is required. The remaining balance must be paid in full no later than 7 days prior to arrival.

Please note that if full payment is not received by this deadline, the reservation will be automatically cancelled. Any amounts already paid, will not be refunded.

The reservation can be cancelled free of charge up to 7 days before arrival. Cancellations made within 7 days of arrival or in the case of a no-show, no refund will be given.

We highly recommend that you have a travel and cancellation insurance policy.

High Season:

To confirm your reservation, a deposit of at least 50% of the total amount is required. The remaining balance must be paid in full no later than 14 days prior to arrival.

Please note that if full payment is not received by this deadline, the reservation will be automatically cancelled. Any amounts already paid, will not be refunded.

The reservation can be cancelled free of charge up to 14 days before arrival. Cancellations made within 14 days of arrival or in the case of a no-show, no refund will be given.

We highly recommend that you have a travel and cancellation insurance policy.

Non Refundable: 

The Kontiki Tropical Superior Rooms

To confirm your non refundable reservation, the full amount is required at the time of booking.

The reservation is a non-refundable reservation. Meaning once confirmed, the reservation cannot be changed or cancelled. In case of a cancellation or no show, no refund will be given.

We highly recommend that you have a travel and cancellation insurance policy.

 

THE KONTIKI LUXURY SUITES

Beach Front Suite, Sea View Suite, Penthouse Suite, The Kontiki Suite:

To confirm your reservation, a deposit of at least 50% of the total amount is required. The remaining balance must be paid in full no later than 14 days prior to arrival.

Please note that if full payment is not received by this deadline, the reservation will be automatically cancelled. Any amounts already paid, will not be refunded.

The reservation can be cancelled free of charge up to 14 days before arrival. Cancellations made within 14 days of arrival or in the case of a no-show, no refund will be given.

We highly recommend that you have a travel and cancellation insurance policy.

High Season:

To confirm your reservation, a deposit of at least 50% of the total amount is required. The remaining balance must be paid in full no later than 28 days prior to arrival.

Please note that if full payment is not received by this deadline, the reservation will be automatically cancelled. Any amounts already paid, will not be refunded.

The reservation can be cancelled free of charge up to 28 days before arrival. Cancellations made within 28 days of arrival or in the case of a no-show, no refund will be given

We highly recommend that you have a travel and cancellation insurance policy.

Non Refundable: 

The Kontiki Luxury Suites

To confirm your non refundable reservation, the full amount is required at the time of booking.

The reservation is a non-refundable reservation. Meaning once confirmed, the reservation cannot be changed or cancelled. In case of a cancellation or no show, no refund will be given.

We highly recommend that you have a travel and cancellation insurance policy.

 

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Cancel Policy, please contact us at:

The Kontiki
Bapor Kibra z/n
1000 Willemstad,Curacao
Email: reservations@the-kontiki.com
Phone: +599 9 565 1600